Welcome to the Help Center

At VideoParagon, we’re committed to making your creative workflow smooth, efficient, and stress-free. Whether you’re here to find the perfect clip or to sell your own, we’ve got you covered.

🎬 For Buyers

• Finding the Right Footage – Learn how to search, filter, and preview clips quickly.

• Understanding Licensing – Get clear explanations of usage rights and commercial licensing.

• Managing Downloads – Tips for saving, organizing, and re-downloading purchased clips.

• Billing & Payments – Help with receipts, and secure payment options.

📹 For Contributors

• Uploading Your Videos – Step-by-step guides on uploading, tagging, and submitting content.

• Earning & Royalties – Learn how payments work, when you get paid, and how to track sales.

• Optimizing Your Portfolio – Best practices for getting your content seen and sold.

• Account Management – Update your profile, tax info, and payout preferences.

💬 Technical Support

• Troubleshooting site issues, playback problems, or file compatibility.

• Account access problems or login help.

• Assistance with file formats, resolutions, and downloads.